East Bay MINI
4340 Rosewood Dr, Pleasanton CA 94588 • Toll Free: (866) 549-5589 • Service: (877) 374-1175
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Frank B., PLEASANTON, CA May 17, 2013
  •   5.0
      –   Virginia M., San Carlos, CA May 14, 2013
  •   5.0
    "Aaron and his team is the BEST!"   –   Willy T., Milpitas, CA May 14, 2013
  •   5.0
      –   Paul and Diane J., Potter Valley, CA May 14, 2013
  •   5.0
    "Matt Ramirez is very friendly and very easy to work with. He did a great job overall."   –   MINI Owner, Sunnyvale, CA May 14, 2013
  •   5.0
      –   Jessica S., Burlingame, CA May 13, 2013
  •   5.0
    "I was completely taken care of by Lindsay Jung, Flo Tallman an involving personnel in closing the sale. Highly reccomended the dealer to all that are interested in both Mini and BMW."   –   Chinh N., WALNUT CREEK, CA May 13, 2013
  •   5.0
      –   Ricky A., San Jose, CA May 12, 2013
  •   5.0
      –   Tani B., Berkeley, CA May 11, 2013
  •   5.0
      –   Terry A., Castro Valley, CA May 10, 2013
  •   5.0
      –   Kenneth N., Redwood City, CA May 9, 2013
  •   5.0
      –   Kevin F., Fremont, CA May 9, 2013
  •   4.5
      –   Cindy T., Benicia, CA May 8, 2013
  •   5.0
      –   MINI Owner, San Leandro, CA May 6, 2013
  •   5.0
      –   Sherri G., Reedley, CA May 6, 2013
  •   5.0
      –   Naval R., SAN FRANCISCO, CA May 6, 2013
  •   5.0
      –   Xiaoyan L., Stanford, CA May 5, 2013
  •   5.0
      –   Ronald P., Tracy, CA May 4, 2013
  •   5.0
      –   Chixiang Z., , May 4, 2013
  •   5.0
      –   Patrice P., Vallejo, CA Apr 30, 2013
  •   5.0
    "Everyone at the dealership was friendly! Made my family's MINI purchase quick and easy."   –   MINI Owner, South San Francisco, CA Apr 29, 2013
  •   5.0
    "Aaron was attentive, knowledgable, and kind. I would be very comfortable recommending him."   –   Colin C., San Francisco, CA Apr 24, 2013
  •   5.0
    "Phillip Maxson was outstanding. He was patient and knowledgeable. He answered all of my questions. Phillip and Scott Day are amazing! I noticed after buying the car that my visors were broken and that brakes were going to be needed. The visors and breaks were fixed and I was offered a detail and tank of gas. I have never experienced that kind of service from any dealership. Thank you Phillip, Scott and Mini team- I love my car and highly recommend your dealership!"   –   Kendra W., Modesto, CA Apr 24, 2013
  •   5.0
      –   Puneet K., Fremont, CA Apr 23, 2013
  •   5.0
    "Matt definitely played me straight and definitely worked hard to get me the best deal and showed me everything I needed to know on my new car."   –   Timothy B., Chowchilla, CA Apr 23, 2013
  •   5.0
      –   Alfredo H., Livermore, CA Apr 22, 2013
  •   5.0
      –   E., OAKLAND, CA Apr 21, 2013
  •   5.0
      –   Rosalyn M., Dublin, CA Apr 20, 2013
  •   5.0
      –   Pallavi G., San Ramon, CA Apr 20, 2013
  •   5.0
    "Matt was great!!"   –   Timothy M., Alamo, CA Apr 16, 2013
  •   5.0
      –   MINI Owner, Pleasanton, CA Apr 15, 2013
  •   5.0
    "Really strong effort. I bought over the internet from my home in Germany. Aaron Robinson, Scott Day and James Herren were fantastic."   –   Reginald B., Mountain House, CA Apr 15, 2013
  •   5.0
      –   William S., Fremont, CA Apr 15, 2013
  •   5.0
      –   Bruce S., Sacramento, CA Apr 15, 2013
  •   5.0
    "Lindsey was awesome!!!"   –   Amie H., Stockton, CA Apr 13, 2013
  •   5.0
    "The car could actually sell itself...however, Lindsay Jung is what made this journey worth the trip. She was patient, professional and the reason we bought the car. She was "no pressure" when it mattered most. She treated us like royalty and that truly makes a difference to me."   –   Gregg C., Tracy, CA Apr 10, 2013
  •   5.0
      –   Philip C., Fremont, CA Apr 10, 2013
  •   5.0
    "Philip maxson is one of your best. Philip was always calling us to give us the heads up on our new mini that was being custom built by MINI. Philip always tell us to come by anytime for a cup of coffee...so we always do."   –   James M., CASTRO VALLEY, CA Apr 8, 2013
  •   5.0
      –   Janice A., Walnut Creek, CA Apr 8, 2013
  •   5.0
      –   Kenneth D., Pleasanton, CA Apr 8, 2013
  •   5.0
    "Stefan was a credit to the dealership. He did what he could to facilitate a deal without pressuring us."   –   Peter P., San Ramon, CA Apr 7, 2013
  •   5.0
      –   Kimberly V., Pleasanton, CA Apr 5, 2013
  •   5.0
      –   E., OAKLAND, CA Apr 5, 2013
  •   4.5
      –   Marcia C., Foster City, CA Apr 2, 2013
  •   3.0
    "I was disappointed with my initial experience in buying a used car with East Bay Mini due to the issues listed below. However, Jake Eckstrom was very helpful and attempted to rectify the problem as best he could under the circumstances. Ultimately, I have reservations about the integrity of the dealership when information posted on your website is not factual, and client communication is not consistent with the class of service one would expect at a BMW Dealership."   –   Cecilia M., Oakland, CA Apr 1, 2013
  •   5.0
    "Aaron was very knowledgeable and friendly."   –   Taliah L., Modesto, CA Mar 30, 2013
  •   5.0
      –   Matthew D., Pleasanton, CA Mar 30, 2013
  •   5.0
      –   E., OAKLAND, CA Mar 28, 2013
  •   5.0
      –   Christina L., Stockton, CA Mar 27, 2013
  •   5.0
      –   Rowena T., Union City, CA Mar 26, 2013
  •   5.0
    "Lindsey Jung was Fantastic to work with! She should get a HUGE Bonus!!"   –   Sharon A., San Ramon, CA Mar 25, 2013
  •   5.0
      –   Janinne F., Danville, CA Mar 25, 2013
  •   4.5
      –   Tami H., Castro Valley, CA Mar 24, 2013
  •   5.0
      –   Kendra B., San Leandro, CA Mar 23, 2013
  •   5.0
      –   Rose F., Pleasanton, CA Mar 21, 2013
  •   4.5
    "Good selection of new and pre-owned MINI's"   –   Perry J., Dublin, CA Mar 21, 2013
  •   5.0
    "Phil Maxon was an amazing and caring car salesman. This was my first new car purchase, and he helped me throughout the process, from start to finish. He made sure all of my questions were answered in a timely manner. It was a truly great experience."   –   Courtney S., Los Altos, CA Mar 21, 2013
  •   5.0
    "We are completely satisfied with the level of professionalism of your staff. Buying the MINI is pleasant experience and Howard was very helpful and knowledgeable. We would definitely recommend this dealership."   –   MINI Owner, Los Altos, CA Mar 21, 2013
  •   5.0
      –   Nick K., San Jose, CA Mar 19, 2013
  •   5.0
      –   David K., Tollhouse, CA Mar 19, 2013
  •   5.0
    "I'd done a great deal of research first, so I knew what I wanted. Matt did not pressure me into upgrading. He did a great job managing my expectations and walking me through the order process - and keeping me updated."   –   Susan M., Pleasanton, CA Mar 19, 2013
  •   4.0
    "When car in leasing program, it should have been considered the condition of wear, especially for tires. It is unreasonable to persuade customer buying another insurance by telling that customer need to pay the new tires to replay the old one if the threshold of tires is less than the "normal" when returning the car."   –   MINI Owner, Fremont, CA Mar 19, 2013
  •   5.0
      –   Karman C., Daly City, CA Mar 19, 2013
  •   5.0
      –   Michael M., Pleasanton, CA Mar 17, 2013
  •   5.0
      –   Nicole B., San Francisco, CA Mar 12, 2013
  •   5.0
      –   Yann-Bor H., San Francisco, CA Mar 7, 2013
  •   5.0
      –   Charmaine W., Castro Valley, CA Mar 7, 2013
  •   5.0
      –   Vanessa C., Oakland, CA Mar 7, 2013
  •   5.0
      –   Zijiang Y., San Ramon, CA Mar 6, 2013
  •   5.0
      –   Jeffrey F., Castro Valley, CA Mar 5, 2013
  •   5.0
    "Paul Fox, my motoring consultant was awesome! We started communicating by email and he got all the information I wanted, including pricing. It took us less than an hour to test drive and decide on the car. He was totally helpful all the way till we finished signing the papers and took the car home."   –   Rama V., San Jose, CA Mar 5, 2013
  •   5.0
      –   Beverly C., Hayward, CA Mar 1, 2013
  •   5.0
      –   Miaoyan H., San Leandro, CA Mar 1, 2013
  •   4.5
      –   Chen T., San Jose, CA Feb 26, 2013
  •   5.0
    "Great experience from top to bottom. I typically hate buying new cars and usually experience a lot of pressure. That wasn't the case here and I'm really happy as a result."   –   Richard H., Porterville, CA Feb 25, 2013
  •   5.0
    "I thought that my Sales Advisor "Aaron" provided exceptional customer service! He was patient and very sharp in answering all of my questions."   –   Mike N., TRACY, CA Feb 25, 2013
  •   5.0
      –   Ed D., San Jose, CA Feb 23, 2013
  •   5.0
    "Very informative and patient."   –   Charlotte T., Riverside, CA Feb 20, 2013
  •   5.0
    "The focus was on getting me the right car, and there were no hidden hassles. Aaron was very informative, straight-forward, and helpful."   –   Kelly F., San Francisco, CA Feb 18, 2013
  •   5.0
    "The sales team was by far the best I've ever worked with. They were very down to earth, personable, and friendly."   –   Michele N., Oakland, CA Feb 18, 2013
  •   5.0
    "The staff was amazing, the sales person was knowledgable, everything was great! The finance advisor was very descriptive and helped me really choose features I needed."   –   Benjamin B., Pittsburg, CA Feb 18, 2013
Service Rating 4.8
  •   5.0
      –   Joseph C., SAN JOSE, CA May 18, 2013
  •   5.0
    "I had such a small issue but they made me feel it was very important. They over delivered on my expectations! Thank you!"   –   Jennifer S., TRACY, CA May 17, 2013
  •   5.0
    "Scott Hunter and the rest of the staff always provide exceptional customer service"   –   Robert R., San Leandro, CA May 17, 2013
  •   4.0
    "I live in San Jose and always deal with East Bay Mini which is where I purchased my vehicle. every visit has been superb and the staff is very easy to communicate with."   –   Joseph V., SAN JOSE, CA May 17, 2013
  •   5.0
      –   Angela B., CASTRO VALLEY, CA May 17, 2013
  •   5.0
      –   Matt D., PLEASANTON, CA May 16, 2013
  •   5.0
      –   William K., ALAMEDA, CA May 15, 2013
  •   5.0
      –   Virginia M., San Carlos, CA May 14, 2013
  •   5.0
    "Service Department is oustanding and is the reason we have purchased 3 minis from East Bay Mini."   –   David M., DUBLIN, CA May 14, 2013
  •   5.0
      –   Lindsay J., DUBLIN, CA May 14, 2013
  •   4.5
      –   Frederick R., ORINDA, CA May 14, 2013
  •   4.5
      –   MINI Owner, SAN RAMON, CA May 14, 2013
  •   5.0
      –   Virginia P., FREMONT, CA May 13, 2013
  •   5.0
      –   Ron N., DUBLIN, CA May 13, 2013
  •   5.0
      –   Alexis B., OAKLAND, CA May 12, 2013
  •   5.0
      –   Karla H., SAN JOSE, CA May 12, 2013
  •   5.0
    "Always consistent and fast."   –   Donna B., Alameda, CA May 11, 2013
  •   5.0
    "the best as usual. did you really think he is going to have an off day."   –   Catherine S., Hayward, CA May 10, 2013
  •   5.0
      –   MINI Owner, HAYWARD, CA May 10, 2013
  •   5.0
      –   Tom R., Livermore, CA May 10, 2013
  •   4.5
      –   Xin W., DUBLIN, CA May 10, 2013
  •   5.0
      –   Andrea B., Oakland, CA May 10, 2013
  •   5.0
      –   Kimberly H., Capitola, CA May 9, 2013
  •   0.5
      –   Tara M., Walnut Creek, CA May 7, 2013
  •   4.5
      –   Devin R., Danville, CA May 7, 2013
  •   5.0
      –   Janny C., Danville, CA May 7, 2013
  •   4.5
      –   Rose B., Fremont, CA May 6, 2013
  •   5.0
    "My service advisor was great. But I wish I could get my oil service and last service at the same time/ I have to come back in 300 miles later which is a pain"   –   Meg J., Tracy, CA May 6, 2013
  •   5.0
      –   Marcelo P., SAN FRANCISCO, CA May 6, 2013
  •   5.0
      –   Hyun K., SAN RAMON, CA May 6, 2013
  •   5.0
      –   Donald C., Livermore, CA May 6, 2013
  •   5.0
      –   Steven T., Fremont, CA May 6, 2013
  •   5.0
      –   Kristin B., Pleasanton, CA May 4, 2013
  •   5.0
    "Jeff is awesome getting taking my vehicle in on short notice and getting me out in a loaner."   –   Mike S., San Leandro, CA May 3, 2013
  •   5.0
      –   Lance Y., Fremont, CA May 2, 2013
  •   5.0
      –   E., OAKLAND, CA May 2, 2013
  •   5.0
    "I've always been taken care of and treated with respect"   –   Beth M., Pleasanton, CA May 1, 2013
  •   4.5
    "Overall service was very good. The reason why I gave it a 4.5 is because it took several phone calls and holds to get my appointment through to a device advisor."   –   Melissa B., Riverbank, CA Apr 30, 2013
  •   5.0
      –   Patrick D., Livermore, CA Apr 30, 2013
  •   5.0
      –   Karen E., San Mateo, CA Apr 29, 2013
  •   5.0
    "Very pleased with service great response done quickly and professionaly"   –   Mark S., Oakland, CA Apr 29, 2013
  •   5.0
    "Scott is by far the best customer service at a service desk I have EVER recieved at ANY dealership!"   –   Robert C., Livermore, CA Apr 29, 2013
  •   5.0
      –   Peter P., San Ramon, CA Apr 28, 2013
  •   5.0
      –   Tilly V., Fresno, CA Apr 28, 2013
  •   5.0
      –   Elaine L., Oakland, CA Apr 28, 2013
  •   5.0
      –   Tim G., Livermore, CA Apr 27, 2013
  •   5.0
      –   Dawn K., Castro Valley, CA Apr 27, 2013
  •   5.0
      –   MINI Owner, Emeryville, CA Apr 25, 2013
  •   5.0
      –   Katherine N., San Ramon, CA Apr 25, 2013
  •   5.0
      –   Kristine G., Murphys, CA Apr 25, 2013
  •   4.5
      –   Karen B., Walnut Creek, CA Apr 25, 2013
  •   5.0
      –   Laurel F., Coarsegold, CA Apr 24, 2013
  •   5.0
      –   Altaf J., Antioch, CA Apr 23, 2013
  •   5.0
      –   Darrin O., Livermore, CA Apr 23, 2013
  •   5.0
      –   E., OAKLAND, CA Apr 23, 2013
  •   5.0
      –   E., OAKLAND, CA Apr 23, 2013
  •   5.0
      –   Sondra H., San Jose, CA Apr 23, 2013
  •   5.0
      –   David M., Fresno, CA Apr 22, 2013
  •   4.5
      –   Sravanthi A., Dublin, CA Apr 22, 2013
  •   5.0
      –   Michael H., Discovery Bay, CA Apr 22, 2013
  •   5.0
      –   Mike M., Oakland, CA Apr 21, 2013
  •   4.5
      –   James B., Livermore, CA Apr 21, 2013
  •   4.5
      –   Betty U., French Camp, CA Apr 21, 2013
  •   5.0
      –   E., OAKLAND, CA Apr 21, 2013
  •   5.0
    "Right from setting the appointment to the completion of service everything was superb!"   –   Masood S., Santa Clara, CA Apr 21, 2013
  •   5.0
      –   Paul C., San Jose, CA Apr 21, 2013
  •   5.0
      –   Terry A., Castro Valley, CA Apr 20, 2013
  •   5.0
      –   ., , Apr 20, 2013
  •   5.0
      –   John J., Discovery Bay, CA Apr 19, 2013
  •   4.5
      –   Craig J., San Francisco, CA Apr 19, 2013
  •   4.5
      –   Wisti Q., Danville, CA Apr 19, 2013
  •   3.5
    "the person empowered with striping our car did not show but no one called us to save us the trip from Fremont."   –   William S., Fremont, CA Apr 18, 2013
  •   4.0
    "Performed in a timely and professional manner at a reasonable price."   –   Karl F., Newark, CA Apr 18, 2013
  •   5.0
      –   Ken L., San Lorenzo, CA Apr 18, 2013
  •   5.0
      –   Michael G., Los Angeles, CA Apr 17, 2013
  •   4.5
      –   Fernando M., Tracy, CA Apr 17, 2013
  •   5.0
      –   Dale B., Walnut Creek, CA Apr 16, 2013
  •   4.5
    "Everything was great! Scott was fabulous!! Mini East Bay is very lucky to have him!!! I asked Scott to see if has a desk or a quit room for me to work, while I am wait for the car to be serviced Scott gladly found me a desk to work on for three hours!! Unfornutley, my iPhone was out of the charge, I went to the young lady at the counter by the Hallway, and asked if she has an IPhone charger. She replied no I do not, ask one of salesmen. Unfornutley I thought that was NOT so nice. In my opinion the answer should've been no I do not, but let me ask one of my staff member... So insert 5 star, I have to give 4.5 Sorry."   –   Sean Y., San Francisco, CA Apr 15, 2013
  •   5.0
    "Very responsive as my schedule changed thru the day"   –   Frederick C., Fremont, CA Apr 15, 2013
  •   4.0
    "I'm not sure if a dealer representative called me or not, I don't remember anyone calling....overall I was pleased with the service, it was just a routine maintenance visit."   –   Heidi D., Castro Valley, CA Apr 15, 2013
  •   5.0
    "Best service department in Bay Area...by far!"   –   Penni T., Martinez, CA Apr 15, 2013
  •   5.0
      –   Toby M., Redwood City, CA Apr 15, 2013
  •   5.0
      –   Tanner J., Denair, CA Apr 13, 2013
  •   4.5
      –   Eric S., Vallejo, CA Apr 12, 2013
  •   5.0
      –   Paulette T., Castro Valley, CA Apr 12, 2013
  •   5.0
      –   Christina C., San Ramon, CA Apr 12, 2013
  •   5.0
      –   Terry A., Castro Valley, CA Apr 11, 2013
  •   5.0
      –   John R., Fremont, CA Apr 11, 2013
  •   5.0
    "Very efficient. Everyone knew exactly what was going on. Scott Hunter was exceptional with handling my appt and needs."   –   Thomas G., Livermore, CA Apr 9, 2013
  •   5.0
      –   Gonzalo M., Dublin, CA Apr 9, 2013
  •   5.0
      –   Alicia C., Alameda, CA Apr 8, 2013
  •   4.5
      –   Taein P., Orinda, ca Apr 8, 2013
  •   5.0
    "Car was ready in lightening speed!"   –   Devon K., Walnut Creek, CA Apr 8, 2013
  •   4.0
    "Fast, on time, love the fact that so much is automated. The web site scheduleing though leaves a LOT to be desired. It is out of date, didn't allow me to connect with my Mini information - all in all, the web - not good. Everything else - outstanding."   –   Kristine W., San Francisco, CA Apr 8, 2013
  •   5.0
    "car wash is important service"   –   Rawdan T., El Cerrito, CA Apr 7, 2013
  •   4.5
      –   Ricardo H., Stockton, CA Apr 7, 2013
  •   5.0
    "Geoffrey was extremely helpful and the service manager was awesome too! I love you guys and love how well you take care of my car!"   –   Vanessa C., Danville, CA Apr 6, 2013
  •   4.5
      –   Cheryl P., Livermore, CA Apr 6, 2013
  •   4.0
      –   Nicholas H., San Ramon, CA Apr 5, 2013
  •   4.5
    "I made an appointment and was the car was serviced on time with no delay."   –   Dean C., Union City, CA Apr 5, 2013
  •   5.0
      –   Cheryl P., Oakland, CA Apr 5, 2013
  •   5.0
      –   Bryan S., Salida, CA Apr 4, 2013
  •   5.0
    "Scott Hunter, my Service Advisor, did a great job. I enjoyed working with him. He is very knowledgeable on the Mini Cooper product features. Kristina Tuck was also very friendly and good to work with."   –   Norman G., DUBLIN, CA Apr 4, 2013
  •   5.0
    "very satisfied with the service I received."   –   MINI Owner, Cupertino, CA Apr 4, 2013
  •   4.5
      –   Joan J., Castro Valley, CA Apr 4, 2013
  •   5.0
      –   Maria C., Castro Valley, CA Apr 3, 2013
  •   5.0
      –   Susan B., LIVERMORE, CA Apr 3, 2013
  •   3.5
      –   Megan R., Manteca, CA Apr 2, 2013
  •   5.0
      –   Severine W., Stockton, CA Apr 2, 2013
  •   5.0
      –   MINI Owner, Palo Alto, CA Apr 2, 2013
  •   4.5
    "Because East Bay Mini is the closest dealership, it makes it hard to have a "late" appointment of only 2:00. I live in Brentwood and work in Stockton, so it's tough to get out there."   –   Allison P., BRENTWOOD, CA Apr 2, 2013
  •   4.0
      –   Robert S., Alameda, CA Apr 1, 2013
  •   5.0
      –   Sean G., Turlock, CA Mar 31, 2013
  •   5.0
    "Scott Hunter is the best. Always remembers me when I come in, and always ensures everything is completed right and on time."   –   Benjamin F., Pleasanton, CA Mar 30, 2013
  •   5.0
      –   Hong Y., Redwood City, CA Mar 30, 2013
  •   4.5
      –   Jill F., Danville, CA Mar 29, 2013
  •   5.0
      –   Alan K., San Leandro, CA Mar 29, 2013
  •   5.0
      –   E., OAKLAND, CA Mar 29, 2013
  •   5.0
      –   Gabriela Z., Emeryville, CA Mar 29, 2013
  •   5.0
      –   Joseph G., Dublin, CA Mar 29, 2013
  •   5.0
    "Very friendly and accommodating staff."   –   Karin T., Santa Rosa, CA Mar 28, 2013
  •   5.0
    "Done on time, details explained to me and personal explanation of updated Service info readings on display"   –   Neil S., PLEASANTON, CA Mar 28, 2013
  •   5.0
      –   Gabriel O., Los Gatos, CA Mar 28, 2013
  •   5.0
      –   E., OAKLAND, CA Mar 28, 2013
  •   3.5
      –   Gayla P., CASTRO VALLEY, CA Mar 28, 2013
  •   3.0
      –   Donald C., Alameda, CA Mar 27, 2013
  •   4.5
      –   Yvette Y., Alameda, CA Mar 26, 2013
  •   5.0
      –   Philip M., LAFAYETTE, CA Mar 25, 2013
  •   5.0
    "I dropped the vehicle off on Sunday and it was ready for pickup on Monday. Now thats fast...."   –   Edward M., Pleasanton, CA Mar 25, 2013
  •   5.0
      –   E., OAKLAND, CA Mar 25, 2013
  •   5.0
    "Scott Hunter did a great job rerpresenting my needs as a customer"   –   Markus B., SAN RAMON, CA Mar 25, 2013
  •   5.0
      –   ., Patterson, CA Mar 24, 2013
  •   5.0
      –   Michael E., FREMONT, CA Mar 24, 2013
  •   4.5
      –   Alex M., San Leandro, CA Mar 24, 2013
  •   5.0
      –   Lisa C., Stockton, CA Mar 24, 2013
  •   5.0
      –   Donna O., PLEASANTON, CA Mar 22, 2013
  •   5.0
    "I always feel so grateful to have such a knowledgable staff and always on top of their game."   –   Mary A., Livermore, CA Mar 21, 2013
  •   5.0
      –   Sharon D., Oakland, CA Mar 21, 2013
  •   4.5
      –   Peter C., San Leandro, CA Mar 21, 2013
  •   5.0
    "Always a pleasure"   –   Lee V., Fairfield, CA Mar 20, 2013
  •   5.0
      –   Sylvie S., San Ramon, CA Mar 19, 2013
  •   4.5
      –   Jane L., Dublin, CA Mar 19, 2013
  •   5.0
      –   Andrew T., Dublin, CA Mar 19, 2013
  •   5.0
      –   Lynn F., Stockton, CA Mar 18, 2013
  •   5.0
      –   E., OAKLAND, CA Mar 18, 2013
  •   5.0
    "Scott Taylor always exceeds my expectations. East bay MINI is over an hour drive from my home, but working with Scott makes it worth the trip."   –   Don I., Turlock, CA Mar 16, 2013
  •   5.0
      –   Han H., San Jose, CA Mar 15, 2013
  •   5.0
      –   Basil A., Tuolumne, CA Mar 15, 2013
  •   5.0
      –   Brian V., Ripon, CA Mar 14, 2013
  •   4.5
      –   Vincent S., Pittsburg, CA Mar 14, 2013
  •   4.5
      –   Darryl B., Alameda, CA Mar 14, 2013
  •   5.0
    "My simple tire rotation took much longer than anticipated, over 2 hours. However, Scott was keeping an eye on the progress of things for me and I heard him inquire about the status of my car multiple times while I was there. He is a huge asset to your team and is the reason I continue to go to East Bay MINI, though other locations are more convenient to me."   –   Courtney I., Oakland, CA Mar 13, 2013
  •   5.0
      –   Paula F., Riverbank, CA Mar 12, 2013
  •   5.0
      –   Forrest B., Lafayette, CA Mar 11, 2013
  •   5.0
      –   Kenneth T., Tracy, CA Mar 10, 2013
  •   5.0
    "I must say that Jeff had all the answers I needed and he was most helpful."   –   Stephen K., El Sobrante, CA Mar 9, 2013
  •   5.0
    "Well, for such an immediate and big issue (clutch failure at 25K miles) the staff was very accommodating. Thanks."   –   Andrew T., San Ramon, CA Mar 9, 2013
  •   5.0
      –   Andrew D., Alameda, CA Mar 9, 2013
  •   5.0
      –   Karen E., San Mateo, CA Mar 8, 2013
  •   5.0
      –   Giles W., Livermore, CA Mar 7, 2013
  •   5.0
    "Top notch technicians. Quality of work is above and beyond reproach. Professionalism is of the highest order."   –   Larry S., Livermore, CA Mar 7, 2013
  •   4.0
      –   William A., Livermore, CA Mar 7, 2013
  •   5.0
      –   Sidney W., Pleasanton, CA Mar 7, 2013
  •   5.0
      –   ., , Mar 7, 2013
  •   3.5
    "Overall a positive experience and will return as this is the only authorized mini service in my area."   –   Barbara S., Fremont, CA Mar 6, 2013
  •   5.0
    "Excellent, quick service!"   –   MINI Owner, Berkeley, CA Mar 5, 2013
  •   4.0
      –   Linda G., Hayward, CA Mar 5, 2013
  •   5.0
      –   John S., Castro Valley, CA Mar 5, 2013
  •   5.0
      –   Kieu-Trang N., Pleasanton, CA Mar 4, 2013
  •   5.0
      –   Gary W., Pleasanton, CA Mar 4, 2013
  •   5.0
      –   Darrin F., Pleasanton, CA Mar 4, 2013
  •   5.0
      –   Terry M., Hayward, CA Mar 4, 2013
  •   4.5
      –   Lily M., San Leandro, CA Mar 4, 2013
  •   5.0
      –   Yvonne E., Penn Valley, CA Mar 3, 2013
  •   5.0
      –   Randal G., Danville, CA Mar 3, 2013
  •   5.0
    "exceptional because service manager Scott Hunter makes it so. He is a customer service oriented individual, always provides a human touch."   –   Douglas D., SAN RAMON, CA Mar 3, 2013
  •   5.0
    "the service is great especially when they offered me a ride going to and from BART"   –   Divina G., Hayward, CA Mar 2, 2013
  •   5.0
      –   Terry R., OAKLAND, CA Mar 2, 2013
  •   5.0
      –   Amanda C., Dublin, CA Mar 1, 2013
  •   5.0
      –   Ron H., San Jose, CA Feb 28, 2013
  •   4.5
      –   Kung Y., Richmond, CA Feb 28, 2013
  •   5.0
    "I wish there were more mini dealers for service, driving 2-3 hours is a bit frustrating... But I love my mini and the mini family. The employees at East Bay Mini are superiors when it comes to customer service and taking care of their mini owners and guest. The service department (Scott Hunter was my helpful associate) happily answered all my questions and made sure I had a loner car while my car was being serviced. I have never had a bad experience with a Mini dealership, my 2011 Mini Cooper S was a birthday present to myself 2 years ago. It has been serviced in Jacksonville FL, Raliegh NC and now here in San Francisco CA; we've traveled this country together from coast to coast. Excellent car (I do have the extended manufacters warranty so I can rest at night knowing all expenses are covered) Mini makes driving fun."   –   MINI Owner, FRESNO, CA Feb 28, 2013
  •   5.0
      –   Lindsay J., DUBLIN, CA Feb 28, 2013
  •   5.0
      –   Rhonda C., Piedmont, CA Feb 28, 2013
  •   5.0
      –   Pradeep K., Fremont, CA Feb 28, 2013
  •   5.0
      –   E., OAKLAND, CA Feb 28, 2013
  •   5.0
      –   Jennifer F., San Ramon, CA Feb 28, 2013
  •   5.0
      –   Linda Y., Castro Valley, CA Feb 27, 2013
  •   5.0
    "My car came in with a leak and the fixing of a campaign. I have always been given the very best care at East Bay Mini. They always seemed to have a loaner car available if I need one and the staff are always incredibly friendly. Special mention goes to Scott Hunter who always gave me a heads up on my cars progress and provided the best customer care!"   –   Kurtland D., Fremont, CA Feb 27, 2013
  •   5.0
      –   Elizabeth B., Livermore, CA Feb 26, 2013
  •   5.0
      –   Marcial B., San Ramon, CA Feb 25, 2013
  •   4.5
      –   Ryan G., Berkeley, CA Feb 24, 2013
  •   5.0
      –   Allison W., San Francisco, CA Feb 23, 2013
  •   5.0
      –   Chia Y., Fremont, CA Feb 23, 2013
  •   4.5
      –   Rose B., Fremont, CA Feb 23, 2013
  •   5.0
      –   Eldon D., Fresno, CA Feb 23, 2013
  •   5.0
      –   Jane G., Newark, CA Feb 23, 2013
  •   5.0
      –   Rosie F., Salinas, CA Feb 22, 2013
  •   5.0
    "Your crew got us in right away, even though I was a litle late. Also finished before the estimated time given us."   –   Doug S., Twain Harte, CA Feb 22, 2013
  •   5.0
      –   Mike S., San Leandro, CA Feb 21, 2013
  •   5.0
      –   E., OAKLAND, CA Feb 21, 2013
  •   5.0
      –   Baljit J., San Ramon, CA Feb 18, 2013
  •   5.0
    "Very professional, excellent in finding applicable warranties, excellent execution of service."   –   Arthur N., Oakland, CA Feb 18, 2013
  •   5.0
      –   Marie P., San Ramon, CA Feb 18, 2013
East Bay MINI 4340 Rosewood Dr Pleasanton , CA 94588 Sales: (866) 549-5589