Today I was visit the Eastbay mini and the sales who helps me is called Jakob he is a really kind and patient person and he really did go through everything for me thank you for his helping. Very recommend for people who are interested Mini or BMW can come make a appointment with him.
Cooper - the lovable car
A pleasurable experience. Salesperson was very knowledgeable regarding product.
Great service! I am pretty satisfied with my lease and the service. They fixed my recall right along with my oil change service. Very nice guest lobby. They don't make you wait for too long.
Buying my mini clubman was an easy process. This was my first time buying a car. All of my questions and concerns were addressed and that really helped.
As Always, wheather I enter The BMW side of the Dealership, or The East Bay Mini Dealership all staff that are not with customer's approach you with the most delicate Customer Service and make sure that what ever you needs are , if they can't met them , then they will be sure that one of their peer's will make it happen for you. As I expressed to David and Nicole on this past Saturday November 29, 2019 that process of chosing your staff is a great process and to continue using the process to bring on one of the greatest Dealership staff that ...
I was helping my grandma in law, called last minute and spoke to a wonderful person named Nicole. Set an appt for the next day and took grandma in law in and bought a car that we had placed on hold on our call with Nicole just the day prior. Nicole realized the situation at hand, that there was a 92 yo lady with patience less than a 2 month old, needing to get 'her car'. This allowed Nicole to multitask to get things done as soon as possible. Overall, Nicole made this the easiest buying experience I have had with regards ...
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